Please allow 15-30 days to receive your package due to shipping delays!

Shipping


PLEASE NOTE OUR SHIPPING WINDOW IS A MINIMUM OF 2-4 WEEKS TO ARRIVE IN THE U.S. THANK YOU!

 

SHIPPING POLICIES & FAQS

CAN I CHANGE OR CANCEL AN ORDER AFTER IT HAS BEEN PLACED?
  • IF YOUR ITEM HAS NOT YET SHIPPED, YOU WILL BE ABLE TO CANCEL OR EDIT YOUR ORDER BY EMAILING CUSTOMER SERVICE HERE. OR BY LOGGING INTO OUR WEBSITE CLICK ON THE CHAT/HELP BOX IN THE BOTTOM RIGHT HAND CORNER AND CLICK "TRACK AN ORDER, RETURN AN ORDER, CANCEL AN ORDER, REPORT AN ISSUE WITH AN ORDER." SOMEONE WILL BE IN TOUCH WITH YOU TO ASSIST YOU WITH YOUR PACKAGE! 
HOW LONG DOES AN ORDER TAKE TO PROCESS/SHIP?
  • ALL DOMESTIC ORDERS RECEIVED BEFORE 5:00PM CST ARE SHIPPED WITHIN 7-10 BUSINESS DAYS. DUE TO ORDERS BEING SHIPPED FROM CHINA PLEASE ALLOW 7-10 DAYS FOR ORDERS TO BE PROCESSED. SHIPPING TIME FROM ORDER DATE TO RECEIVED DATE BY CUSTOMER IS ON AVERAGE 14-30 BUSINESS DAYS. OH LA DI DA IS NOT RESPONSIBLE FOR LOST AND/OR STOLEN ITEMS. 

 

  • DELIVERY TIMES WILL VARY BASED ON LOCATION. ESTIMATED SHIPPING TIME IS 14-18 BUSINESS DAYS. IF YOU HAVE ANY QUESTIONS REGARDING SHIPPING FOR YOUR ITEM PLEASE FEEL FREE TO CONTACT CUSTOMER SERVICE HERE.  OR LOG ON TO OUR WEBSITE AND CLICK ON THE CHAT/HELP BOX IN THE BOTTOM RIGHT HAND CORNER. KEEP IN MIND AS COVID-19 IS STILL ACTIVE THERE MAY BE SHIPPING DELAYS OF 4-6 WEEKS. THIS IS NOT SUPER COMMON ALTHOUGH THERE ARE STILL SOME DELAYS WITH SOME OF OUR MANUFACTURERS. WE APOLOGIZE FOR ANY INCONVENIENCE!
WHERE DO OH LA DI DA ITEMS SHIP FROM? CAN I PICK UP MY ORDER AT THE WAREHOUSE?
  • OUR MAIN WAREHOUSE IS LOCATED IN CHINA, WITH A SMALLER WAREHOUSE LOCATED IN IOWA. AT THIS TIME WE DO NOT ALLOW CUSTOMERS TO PICK UP ORDERS LOCALLY.

 

  • I LIVE OUTSIDE OF THE UNITED STATES, WILL YOU SHIP TO ME? 
  • UNFORTUNATELY, AT THIS TIME WE ARE ONLY SHIPPING WITHIN THE UNITED STATES.
 
DO YOU SHIP TO APO/FPO/DPO DESTINATIONS?
  • YES, HOWEVER THE POST OFFICE DOES NOT GUARANTEE DELIVERY TIMES. MILITARY CUSTOMERS SHOULD BE AWARE THAT USPS DOES NOT ALWAYS OFFER AN INSURANCE OPTION WHEN SHIPPING MILITARY MAIL; WE CAN NOT BE HELD LIABLE FOR LOST OR STOLEN PACKAGES SENT TO MILITARY ADDRESSES.
WHAT SHIPPING COMPANIES ARE USED?
  • ALL ORDERS ARE SHIPPED BY USPS, UPS, OR DHL.